Last Updated: 01/03/2025
Pradhanam Traditional Therapy Treatment Centre (“Pradhanam”, “we”, “our”, “us”) values your trust and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our centre or interact with us through our website, phone, WhatsApp, or other communication platforms.
1. Information We Collect
1.1 Personal Details
We may collect the following information when you book an appointment or use our services:
- Full Name
- Mobile Number
- Email Address
- Address (only when necessary)
- Gender & Age
- Emergency Contact Details
1.2 Health-Related Information
As part of traditional therapy consultation and treatment, we may collect:
- Basic health conditions
- Lifestyle habits
- Areas of pain/discomfort
- Medical history relevant to treatment
(Note: All health information is collected only with your consent.)
1.3 Digital & Website Data
If you visit our website or online platforms, we may automatically collect:
- IP address
- Device and browser information
- Pages viewed and browsing behaviour
- Cookies and tracking information (if enabled)
2. How We Use Your Information
We use your information for the following purposes:
- To provide traditional therapy treatments
- To schedule, confirm, or modify appointments
- To maintain treatment records for future visits
- To send service-related updates, reminders, and follow-ups
- To improve the quality of our services
- To respond to your inquiries and support needs
- For internal documentation and safety compliance
We do not sell, rent, or trade your personal information to third parties.
3. Sharing of Information
We may share your information only in the following situations:
- With authorized staff or therapists involved in your treatment
- With third-party service providers (e.g., appointment systems, payment processors) who help us operate our services
- When required by law, government requests, or legal processes
- To protect your health and safety during emergencies
All third parties are required to maintain strict confidentiality.
4. Data Protection & Security
We implement appropriate administrative, technical, and physical safeguards to protect your information from:
- Unauthorized access
- Loss or theft
- Modification or misuse
- Accidental disclosure
While we strive to ensure security, no method of data transmission is completely secure.
5. Your Rights
As our customer, you have the right to:
- Access your stored personal information
- Request corrections or updates
- Withdraw consent for data use
- Request deletion of your data (unless required for legal purposes)
- Opt-out of promotional communications
To exercise these rights, contact us using the details provided below.
6. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
- Enhance browsing experience
- Analyze website performance
- Personalize content
You may disable cookies through browser settings, though some features may not function properly.
7. Third-Party Links
Our website or social media pages may contain links to external websites.
We are not responsible for their privacy practices or content.
We recommend reviewing their privacy policies before use.
8. Children’s Privacy
Pradhanam does not knowingly collect information from children under 16 without parental/guardian consent.
If such data is identified, we will remove it immediately upon request.
9. Updates to This Policy
Pradhanam may revise this Privacy Policy occasionally based on:
- Service improvements
- Legal requirements
- Technology updates
The updated policy will be available at our centre and online. Continued use of our services signifies your acceptance of these changes.
10. Contact Information
For any questions, requests, or concerns about this Privacy Policy, please contact:
Pradhanam Traditional Therapy Treatment Centre
#24, 2nd Stage Channanayakanapalya, Chikkabidarakallu, Nagasandra Post, Bangalore -73
9742759222
contact@pradhanam.com
www.pradhanam.com